Dear Ricky,

Have you read what I wrote on the "Additional Information" field? I don't know the birthday I submitted. Why can't Yahoo be like any other services and just send a new password or link to the associated email? If that's not possible I no longer have any reason to bother about Yahoo services anymore.

Answer.

Hello Ricardo,

Thank you for writing to Yahoo! Account Services.

We have reviewed the verification information that you have provided. However, we were unable to match the zip code that you provided with the information that was entered during registration or when this account was last updated. To protect the security and privacy of all accounts, we are unable to provide login or other account assistance without completely verifying the account.

Please resubmit your request, and remember to match the information as it was entered when you originally established your account, or when you most recently updated your information. We look forward to assisting you with this account once the appropriate verification information has been received.

Thank you again for contacting Yahoo! Account Services.

Regards,

Keith

Yahoo! Account Services Customer Care

What have I learn from this? Try to avoid robot answers in your web-services, otherwise you may sound like a COMPLETELY RETARD. Specially when the robot need to answer user questions. I don't mind having to wait 1 week for a personal answer, better than being answered in 4 hours with stuff like this.